Effective Date: 13 July 2024
Pick A Rose (“Pick A Rose,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website ([website address]) (the “Website”) or otherwise interact with us.
Information We Collect:
We collect personal information from you in a variety of ways when you use the Website or interact with us, including:
- Information you provide directly: This includes information you provide when you place an order, sign up for our newsletter, contact us with a question or request, or create an account. Examples of information we collect may include your name, billing and shipping address, email address, phone number, and any special requests.
- Information collected automatically: When you visit the Website, we may automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring website, pages you viewed, and search terms.
How We Use Your Information:
We use your personal information to provide and improve our services, including:
- Process your orders and deliver your flowers.
- Respond to your inquiries and requests.
- Send you marketing communications, such as newsletters and promotions (with your consent).
- Analyze website traffic and user behavior to improve our services.
Disclosure of Your Information:
We may share your personal information with third-party service providers who help us operate the Website and provide our services. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.
We will not share your personal information with any third parties for marketing purposes without your consent.
Data Security:
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Your Choices:
You have the right to access, update, or delete your personal information. You can also opt out of receiving marketing communications from us. To exercise these rights, please contact us at admin@pickarose.co.za or by phone at +27 76 035 2686.
Children’s Privacy:
Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
Pick A Rose, 1st Floor Willows Crossing Shopping Centre, Pretoria East, South Africa 0041
Email: info@pickarose.co.za
Phone: +27 76 035 2686