01. Can I customize a bouquet?
Absolutely! We love creating personalized arrangements. Just let us know your preferences for flowers, colours, and style.
02. What if the flowers I want are not available?
Flowers have seasons, and sometimes specific blooms might not be in stock. Our florists will always recommend beautiful substitutes that maintain the overall look and value of your arrangement.
03. What flowers are in season?
We offer a wide variety of seasonal blooms. To ensure freshness and variety, our selection changes throughout the year. Feel free to browse our website or call us for recommendations based on the current season.
04. Do you have a shop I can visit?
es! We'd love to see you at our shop located at Willows Crossing Shopping Centre, Pretoria East, 1st Floor. Come browse our selection of fresh flowers, gifts, and homeware
05. What if the recipient is not available when you deliver?
Our drivers will attempt to leave the flowers with a neighbour or at a secure location on the property. If this is not possible, we will contact you to arrange a re-delivery or pick-up.
06. What other products do you offer besides flowers?
In addition to bouquets and arrangements, we offer a variety of gift baskets, plants, and floral accessories like vases and cards. Browse our website or visit our shop to see our full selection!
07. What is your return policy?
As flowers are perishable items, we generally do not accept returns. However, if you're unhappy with your order due to damaged or wilted flowers upon delivery, please contact us immediately. We'll be happy to discuss a replacement or store credit.